SHIPPING POLICY

 Shipping & Delivery

 

There may be a delay in shipping certain products depending on availability and time taken to import the products. In such cases, Rajuarts would not be liable for any delays in delivery of such orders.

 

Saturdays, Sundays, Government Holidays and unforeseen holidays such as "Bharat Bandh" and similar such days are NOT included as business days.

 It is possible that the courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Saturdays, Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

 

Business days exclude public holidays, Saturdays and Sundays.

Estimated delivery time depends on the following factors:

* Product's availability

* The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold on Rajuarts?

There are NO hidden charges when you make a purchase on Rajuarts. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. ( Delivery charges are not hidden charges )

 

​Why does the estimated delivery vary ?

 

You have probably noticed varying estimated delivery times the product you are interested in. Delivery times are influenced by product availability, geographic location of the delivery, your shipping destination and the courier partner's time-to-deliver in your location.


I need to return an item, how do I arrange for the same?

 

Returns are subject to evaluation of the situation and the product. Rajuarts does not accept any returns once a product is sold or a service is rendered complete. Contact Us for more information
 

'Out of Stock'

Currently, the item is not available for sale. In such cases, you may choose to write to us regarding your requirement and we shall notify you once the item is back in stock.


'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

 

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.


 

Rajuarts has a strict NO CANCELLATION, NO RETURNS & NO EXCHANGE policy on all its products & services.

​All products procured by Rajuarts are 100% original.

All products sold on Rajuarts.in are 100% authentic.

All products undergo an extensive quality check upon procurement.

For the aforementioned reasons, Rajuarts currently does not offer any cancellations, returns or exchanges on its products.

​However, in the unlikely event that a product received by you is damaged or faulty, follow the steps mentioned below:

Contact an Rajuarts immediately (within 24 hours of receiving the order) and explain the issue with the product.

 

Share pictures along with details of the damage or fault with the product via email. (Rajuarts does not accept images shared with our executives on messaging platforms or other forms of social media).

 

Any complaints/issues raised after a time of 24 hours from delivery (or) receipt of your order will not be considered for returns or exchange.